Trust My Garage
Trust My Garage
A great garage scheme from the RMI's Independent Garage Association
We are a member of Trust My Garage, a collection of Britain's best local garages - every one different and every one dedicated to the highest standards of skill and personal service.
Britain's Good car repairers get together
All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain's oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.
A Nationally recognised brand backed by the IGA
Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand. If there's a problem that can't be sorted out between you and your garage, the IGA takes over and helps to achieve a happy outcome.
The Trust my garage customer charter
The trust my garage customer charter demonstrates the level of commitment our garages follow to make your service or repair experience of the highest quality. We strive to get it right, first time, every time; trust my garage toâ€¦
- Provide me with a fixed quote or an estimate, both inclusive of parts, labour and vat
- Only charge me for work completed and parts supplied and fitted
- Allow me to follow my vehicle's service schedule
- Work to high standards and continue to achieve the key industry standards set by the rmi's iga
- Explain things clearly and treat me and my vehicle with respect
- Use up to date technical information, techniques and tooling
- Comply with the tmg 'code of practice for service & repair'
My team commit to the customer charter