Friendly, professional and relaxed. Called to check the car was still in stock and arranged to go and view it within the hour. When we arrived, the salesperson, Alan was very helpful, allowed us to go and have a look at the car without him standing over our shoulder and after taking a few details we also took it for a test drive. When discussing figures, Alan again was very relaxed and not pushy, and once an agreement had been reached I drove the car away. Very professional, friendly and relaxed.